FAQ

Shipping:

Q: How will be delivered ?

General:

Trading Strategies:

Trading Systems:

Q: Can i use the EA(s) one more then one account ?

Q: Can i use the EA(s) together with other on the same account ?

Q: What is the recommend min. capital ?

Q: Can i change StopLoss, TakeProfit, Risk and other trading parameter ?

Q: My broker dont allow "heding" - can i use the EA(s) offered from ForexEASystems ?

Q: Will i receive a user manual ?

Q: How i know about when a update is available ?

Q: Is the installation difficult ?

Q: Can i use the EA(s) on accounts where the account currency is not USD ?

Q: Are fractional lots (0.01 lot steps) supported ?

Metatrader:

VPS Server:

Affiliate Program:

Q & A Payment:

Q: What are the offered payment methods ?

 A: The following payment methods are offered:

Visa - Master Card	PayPal	Debit Cards with the Visa / Master card logo
Online checks	Discover	Wire transfer
American Express	Diners Club	Mail - Check & Money orders
Phone and Fax Orders	JCB	Local Bank transfer

Q: Is the payment process safe ?

A : Our payment processor use the Secure Layer (SSL) software. This is the industry standard for safe payment and among the best software available today for secure online transactions.

It encrypts all your personal information, including name, credit card number, adress, so that it cannot be read as the information travels over the internet. Our payment processor does not allow any transactions that do not occur on a secure connection.

Q: Are there any recurring fees like a monthly license fee or fees for updates ?

A: No - It is a one time payment, build updates are for free.

Q & A Shipping:

Q: How will be delivered ?

 A: Digital Delivery. After the order is processed and reviewed by our staff we will provide you with your personal download links.

Q: How fast do i receive the purchased product ?

 A: Within 12-24 hours. Note: All our systems and strategies needs to be registered. After the payment is processed you will be automatically redirected to the registration form.

Q & A General:

Q: What are the system requirements for the offered products ?

 A: The system requirements are:

Internet - Broadband (Cable, DSL, Satelite etc.),	System - 1Ghz processing speed, 512 MB RAM or better, 100 MB free hard drive space
Operating System: Windows Vista, XP, 2000	Monitor Resolution: 1024x768 or higher

Q: Are demo, trial or timelimited product versions available ?

 A: No - demo, trial or timelimited versions are not offered.

Q: Are the offered automatic trading systems and trading stratgies compatible with other trading platforms then Metatrader ?

 A: No

Q: Will i receive the source code (MQL 4, MQL 5) ?

 A: No. Customersreceive a fully working system / strategy version but not the source code.

Q: Offers ForexEASystems custom programming services ?

 A: No, we dont offer programming services at this time.

Q: Offers ForexEASystems also trading signals or investment advices ?

 A: No, we dont offer trading signals and / or investment advices.

Q: Offers ForexEASystems also managed accounts ?

 A: Managed accounts are not offered at this time.

Q: What is the refund policy from ForexEASystems ?

 A: Every customerpurchase with the 100% guarantee that the product works as advertised and a refund can be requested within 14 days after the purchase date. For detailed information about our refund policy please read "terms and conditions".  

Q & A Trading Strategies:

Q: Can i use the manual trading strategy ProFx on multiple currency pairs ?

 A: Yes. Based on our expierence ProFx works best on the forex majors. (EUR/USD, USD/CHF, GBP/USD, USDJPY) But you can use ProFx also on additional Forex Crosses.

Q: What is the recommend timeframe (chartperiod) for ProFx ?

 A: Recommend timeframe for intraday trading (no overnight trades) is the 30 min chart. For swing trading we recommend the 240 min chart (4 hour). 

Q: Is there a recommend trading time ? 

 A: Yes. ProFx should be only used during the EU and / or US session. Usage during the asia session is not recommend.

Q: Can i use ProFx on the same account where i trade with Expert Advisors ?

Q: I am new to Forex trading. Is the strategy suitable for trader who just start with Fx trading ?

Q: Are the strategy rules easy to follow ?

 A: Yes - trading with ProFx is very comfortable. Clear strategy rules and whenever a new trade come up you will be alerted via audio entry alert. Optional you can setup a SMS or Email notification.

Q: Can i change the displayed colours from the template and the indicators ?

Q: Is the installation difficult ?

 A: No - as ProFx is with a few clicks installed. (see also tutorial in the video section)

Q: On how many accounts can i use ProFx

 A: You can use ProFx on every account (demo and real) where you are the account holder.

Q & A Trading Systems:

Q: Can i use the EA(s) one more then one account ?

A: Yes, all our automatic trading systems uses a very flexible license module what allows you to use the system on every account where you are the account holder.

Q: Can i use the EA(s) together with other on the same account ?

 A: Yes

Q: What is the recommend min. capital ?

 A: The recommend min capital depends from the account type:

Micro account: 50 USD

Mini account: 250 USD

Standard account: 5000 USD

Q: Can i change StopLoss, TakeProfit, Risk and other trading parameter ?

 A: Yes. All parameters are fully adjustable by the user.

Q: My broker dont allow "heding" - can i use the EA(s) offered from ForexEASystems ?

 A: Yes. All our systems are based on proffessional technical analyze. Hedging, Averiging up/down, Martingale or similar technics are not used.

Q: Will i receive a user manual ?

 A: Yes. Together with the installation file you will receive a user manual with detailed step by step instructions for installation, setup, usage and testing.

Q: How i know about when a update is available ?

 A: Yes. All our systems are based on proffessional technical analyze. Hedging, Averiging up/down, Martingale or similar technics are not used.

Q: Is the installation difficult ?

 A: No - all our automatic trading systems are installed with a few clicks installed. (see also tutorial in the video section)

Q: Can i use the EA(s) on accounts where the account currency is not USD ?

 A: Yes

Q: Are fractional lots (0.01 lot steps) supported ?

 A: Yes

Q & A Metatrader:

Q: Where can i download the Metatrader  platform ?

A: You can download the Meta Trader 4 trading platform directly from the Metaquotes (c) website. See also download section.

Q: My Metatrader broker work with 5 digits price feed. Will the strategy / systems work ?

 A: Yes.

Q: What account types are supported ?

 A: Micro-, Mini- and Standard accounts.

Q: What are the system requirements for the Metatrader platform ?

 A: The system requirements are:

Internet - Broadband (Cable, DSL, Satelite etc.),	System - 1Ghz processing speed, 512 MB RAM or better, 100 MB free hard drive space
Operating System: Windows Vista, XP, 2000	Monitor Resolution: 1024x768 or higher

Q & A VPS Server:

Q: Can i use a VPS (Virtual Private Server) ?

A: Yes

Q: Can you recommend a good VPS Server provider ?

 A: We can recommend the following provider: www.vpsland.com & www.lunarpages.com

Q: How to install the Metarader platform and the EA(s) on a VPS Server ?

 A: Just like on your PC. Download the platform and the installation file and run the setup.exe file.

Q & A Affiliate Program:

Q: Do ForexEASystems offer a affiliate program ?

A: Yes. Detailed information about our affiliate program and how to join in can be viewed here.